The practical answer

Reconcile the school’s reportable payments by calendar year, then compare scholarships and prior-year adjustments separately. Do not subtract box 5 from box 1 to decide whether the school’s box 1 is correct or to calculate a credit automatically.

A 1098-T can differ from the total displayed on a student portal without being wrong. The portal may show charges, an academic-year balance, or all attendance costs. The form reports particular calendar-year information under IRS rules.

Use this comparison to produce a traceable explanation or a precise question for the school. It is a statement reconciliation, not an education-credit calculator.

Use dated transactions rather than an account balance

Download the student-account history for the entire calendar year shown on the form. Include charges, payments, aid postings, refunds, and reversals. Keep the descriptions and transaction references. A single ending balance cannot explain what the school received during the year.

Keep separate columns for the amount charged and the amount paid. Then identify which payments relate to tuition and required expenses reportable by the institution. Room and board, transportation, insurance, and other personal costs do not become tuition-statement amounts merely because the school collected them.

The 2026 instructions for Forms 1098-E and 1098-T define the institution’s reporting categories. Preserve an “ask school” category for a bundled charge you cannot classify from its description. Avoid making the comparison balance by moving an unexplained amount into tuition.

Build the payment and refund bridge for box 1

Under the 2026 instructions, box 1 includes payments received for qualified tuition and related expenses from all sources during the calendar year, reduced by same-year reimbursements or refunds relating to those same-year payments. It is not limited to payments made directly from the student’s bank account.

The instructions also cover payment of past-due qualified tuition previously billed by the institution. This is another reason to keep the payment date distinct from the semester label. A prior semester’s balance paid this year needs to remain visible in the current-year payment review.

Do not subtract the scholarships reported in box 5 when reproducing the school’s box 1. Scholarship-funded tuition can appear in both the payment information and the scholarship information. That overlap is intentional reporting of different facts, not proof that a charge was duplicated. See box 1 and box 5 instructions.

Worked example: explain a $10,000 box 1

Fictional example: In 2026, Cedar College receives $6,000 from a student loan, $3,000 from family payments, and $2,000 in scholarship funds, all applied to qualified tuition. It refunds $1,000 of those same-year tuition payments after a course withdrawal. A separate $1,500 housing payment is also on the account.

Illustrative school-reporting reconciliation
TransactionAmountBox 1 bridge
Loan funds applied to tuition$6,000Add $6,000
Family tuition payments$3,000Add $3,000
Scholarship applied to tuition$2,000Add $2,000
Same-year tuition refund$1,000Subtract $1,000
Housing payment$1,500Exclude from this tuition bridge
Illustrative box 1$10,000$6,000 + $3,000 + $2,000 - $1,000

For this simplified example, the $2,000 scholarship is tracked separately for box 5. The $10,000 payment figure is not reduced to $8,000 merely to match a student’s out-of-pocket perspective, and neither number is automatically the allowable credit base.

Keep scholarships and prior-year adjustments separate

Build a second list for scholarships and grants processed by the school. Match the award, amount processed, and any reductions. A loan disbursement belongs in the payment-source review but is not a scholarship merely because it passed through financial aid.

Review boxes 4 and 6 independently. Box 4 concerns specified prior-year tuition adjustments, while box 6 concerns reductions to scholarships or grants reported for a prior year. Do not automatically net either into the current-year box 1 bridge.

A prior-year adjustment may require reviewing the earlier return’s treatment. Keep the original statement, relevant refund or award-change record, and the current statement together. The 2025 Publication 970 rules on refunds and education benefits explain why the year and timing matter for the tax analysis.

Investigate December and January differences

List the dates for payments near year end and the academic period they support. The school’s posting date may differ from the date shown by the bank. Ask the school to explain which transaction it treated as received in the form’s calendar year.

For a 2026 statement, box 7 identifies whether box 1 includes payments for an academic period beginning in January through March 2027. It is a flag about amounts already reported, not a separate amount to add. The 2026 box 7 instructions specify that period.

Retain the earlier and later ledger pages when tracing a transaction across December and January. If a school reverses and reposts an item, link the two entries so the working sheet does not count both as fresh tuition payments.

Turn the difference into a specific question

Finish with three figures: the school’s reported amount, your supported comparison amount, and the unexplained difference. Label any assumptions. Ask the school about the exact transactions that account for the difference, with dates and references.

If your ledger-based review supports the statement, keep the comparison anyway. It can explain why a portal total differs. If the institution corrects the form, update the comparison and retain both versions.

The IRS education-credit guidance cautions that the form may not show the full amount relevant to a credit. Once the statement is reconciled, separately assess eligible expenses, tax-free assistance, dependency, income limits, and other benefit use for the return year.

Follow the amounts through four separate checks

Follow the amounts through four separate checks: Choose the calendar year; Reconcile payments; Review separate boxes; Resolve the difference
The payment bridge checks school reporting. Credit calculations require additional eligibility and expense-coordination rules.
Read the workflow as text
  1. Choose the calendar year. Use the form year and dated school transaction history.
  2. Reconcile payments. Trace tuition payments from all sources and relevant same-year refunds.
  3. Review separate boxes. Compare scholarships, prior-year adjustments, and term flags independently.
  4. Resolve the difference. Ask about named transactions, then preserve the school’s explanation.

Put this guide to work

Tuition payment reconciliation worksheet

Save the editable text worksheet and use it with your own records. Keep completed copies in your secure working files.

Download the worksheet TXT

Common questions

Should box 1 equal box 1 minus box 5?

No. That subtraction does not test whether box 1 was reported correctly. Track payments and scholarship information separately before applying the tax-benefit rules.

Can loan-funded tuition appear in box 1?

Yes. The reporting instructions refer to payments from all sources, subject to the qualified-tuition and timing rules. Loan proceeds are not scholarship amounts merely because financial aid processed them.

Why does my school portal show more than the form?

Its total may include housing, charges that remain unpaid, a different date range, or other transactions outside the reported category. Compare individual dated entries.

Does box 7 add another tuition amount?

No. It indicates that amounts already in box 1 concern an academic period beginning in the first three months of the following year.

Does a reconciled statement prove my credit is correct?

No. It resolves the school-reporting comparison. The allowable credit depends on additional eligibility, expense, assistance, and coordination rules.

Official sources and scope

Sources checked September 5, 2026. Use the edition for the tax year and filing method you are working with; later instructions may change thresholds, fields, or procedures.

  1. 2026 instructions for Forms 1098-E and 1098-T

    Specific box 1,4,5,6,7 reporting definitions and tuition exclusions.

  2. Publication 970 (2025)

    Refunds and education-benefit coordination; verify the applicable return-year edition.

  3. Education credits: AOTC and LLC

    Difference between statement reporting and allowable credit amounts.